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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adam Dejesus

January 6, 2025

5  out of  5
rating by Adam Dejesus
"Joanne is the best!! She guided me with the best plan and didn’t BS me. She gave me the best advice. Now I know why my son is so comfortable there. If you need Insurance; you need to go there and ask for Joanne."
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Meghan O'Donnell

December 23, 2024

5  out of  5
rating by Meghan O'Donnell
"I was having a hard time finding an affording rate for car insurance being that I live in a major city. After calling around to several companies, I spoke with Sean Collins who was an amazing help. He was professional while offering a much-appreciated humanness to the process that is often lost in insurance conversations. Sean was able to offer us a bundle deal (auto/home insurance) that cut costs and suggested other ways that we would be able to reduce our monthly car insurance as we do not drive the car often. After this experience, I certainly will be a loyal State Farm customer. Thanks, Sean!"
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Ligeng Yin

December 20, 2024

5  out of  5
rating by Ligeng Yin
"Joanne helped me with auto and home and the quotes are competitive. Joanne was patient with my questions. She was also very responsive and had everything completed before the holiday break. Highly recommended!"
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Thomas Cerrato

December 11, 2024

5  out of  5
rating by Thomas Cerrato
"Chad helped. He was great and made my day"
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Matthew Giarratano

December 4, 2024

5  out of  5
rating by Matthew Giarratano
"Great experience on-boarding with State Farm with Joanne. Thorough explanations and really listened and reviewed coverages as I needed. Would recommend."
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Robert hawke

December 2, 2024

5  out of  5
rating by Robert hawke
"Great experience with this insurance company and was helped by Joanne DiSimone who did an OUTSTANDING job walking me through the process.. I would recommend this group.?"
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Lydia Carroll

November 21, 2024

5  out of  5
rating by Lydia Carroll
"I was so lucky to get a quote from State Farm and had the great pleasure to have Joanne as my agent. She listened to my concerns and what I needed. She went through every detail of coverage and took her time explaining everything. Joanne was so patient and helped me out tremendously. I’m so happy with the results and that my auto, motorcycle, and renters insurance are with State Farm. Thank you!"
We responded:
"Welcome to the State Farm family, Lydia! Thank you for the kind words, and we couldn't be happier to have you on board as our newest policyholder. Joanne is wonderful, and we're thrilled you had a positive experience. She goes above and beyond to help all customers, and we appreciate your recognition of her efforts. Please don't hesitate to reach out with any questions or concerns at all. "
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Amanda Tyson

November 20, 2024

5  out of  5
rating by Amanda Tyson
"I got to work with Chad. Super helpful and efficient with my renters and car policy."
We responded:
"Thank you for the 5 stars, Amanda! Chad is a valued member of our team, and I'm glad he was able to help with your auto & renters insurance!"
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Terri Knight

November 14, 2024

5  out of  5
rating by Terri Knight
"I came in to setup life and renters insurance. Joanne and Sean are wonderful to work with. I found them when I changed over my car insurance. Check them out for your insurance needs."
We responded:
"Thank you for the 5-stars review, Terri! We're so happy you trusted us with something as important as your life insurance needs, in addition to your auto & renters insurance policies. Please don't hesitate to reach out if you have any questions or concerns, or if we can help in any other way. "
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Karen Wallin

November 6, 2024

5  out of  5
rating by Karen Wallin
"I feel very fortunate to have dialed the number for your office and have Sandi Pickup answer the phone. What a customer centric employee. Sandi helped to walk me thru my home & auto policies very professionally & efficiently. I would recommend this branch to everyone who needs quality service & a competitive price! Thank you."
We responded:
"Thank you for the kind words, Karen, and welcome to the State Farm family! We're thrilled you chose us to help you with your insurance needs, and couldn't be happier to have you as part of our team. Please don't hesitate to reach out if we can help you with anything else at all! "
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Judith Shea

October 22, 2024

5  out of  5
rating by Judith Shea
"I have been a customer for many years. Recently, I reinstated my auto policy. Sandi was wonderful. she got me a great price and was so helpful in guiding me through the steps."
We responded:
"Welcome back to State Farm and our agency, Judy! Thank you for your wonderful review, and we're thrilled to have you back!"
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mirabelle kunz

October 14, 2024

5  out of  5
rating by mirabelle kunz
"Joanne was extremely helpful in getting me a good price for my insurance. The whole process was seamless. Thank you!"
We responded:
"Thank you for the 5-star review, Mirabelle! There is a lot of misconception about how easy or difficult it is to make a change of insurance, and as you know its a lot less painful than many people make it out to be! We really appreciate your business, and thank you again for taking time out of your busy day to help us! "
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James Yellock

October 7, 2024

5  out of  5
rating by James Yellock
"Joanne was very helpful and knowledgeable. She answered all my questions and concerns. She's a life saver. I'm happy to be a member of State Farm."
We responded:
"We're happy to have you on board, James! Thank you for taking time out of your day to provide us with a review, we really appreciate your business! "
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Carole De La Paz

October 1, 2024

5  out of  5
rating by Carole De La Paz
"With the help of Joanne Desimone's expertise, I was able to be insured today. What a great relief. Thank you!"
We responded:
"Welcome to State Farm, Carole! We're happy to help! Thank you for the 5-stars and recognition of Joanne's efforts. Please let us know if you have any questions, we're always here to help."
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Edwin Thorpe

September 26, 2024

5  out of  5
rating by Edwin Thorpe
"I spoke with Joanne over the phone in order to set up a new policy, and she was super helpful in getting me not just equal, but better coverage than my previous policy, and at a lower price! The whole process was over and done with in a little over an hour. I would recommend coming here for your insurance needs."
We responded:
"Welcome to State Farm, Edwin! Thank you for taking time to recognize Joanne’s efforts, and thank you for the 5 stars! We’re happy that you’re happy, please let us know if we can help in any other way. "
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Ed Ayala

September 25, 2024

5  out of  5
rating by Ed Ayala
"Joanne is the best she worked very hard to get me the best pricing and the best insurance. Thank you so much, Joanne."
We responded:
"Thanks for the 5-star review, Ed! I couldn’t agree with you more, Joanne IS the best! We love getting people better coverage for a better price, that’s what we do. Happy to have you on board, please don’t hesitate to reach out with any additional needs. "
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Brett Weekley

September 19, 2024

5  out of  5
rating by Brett Weekley
"I have been a policy holder for 5+ years and have never had any complaints. This office's customer service is fantastic thanks to the work of Sandi. She is great!"
We responded:
"Thanks for the kind words, Brett! We appreciate your business, and we're thrilled that you're happy! Sandi is indeed wonderful, and we appreciate you recognizing her efforts. Please don't hesitate to reach out if we can help in any way! "
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Andrew Masciangelo

September 12, 2024

5  out of  5
rating by Andrew Masciangelo
"Joanne is awesome and a pleasure to work with. She saved me a lot of money for the same coverage I had with another carrier. I highly recommend."
We responded:
"Thank you for the 5-star review, Andrew! We love saving people money, and we're happy you're happy! We look forward to working with you. "
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Don Snyder

September 11, 2024

5  out of  5
rating by Don Snyder
"I had a wonderful experience at this State Farm location. Joanne was great. She took time to explain everything to me. She was very patient. I highly recommend this location if you’re for insurance needs."
We responded:
"Thank you for the kind words and the 5 stars, Don! Joanne is a wonderful member of our team and goes out of her way to make sure people understand their policies and options. We appreciate your recognition of her and are happy to have you as part of the State Farm family! "
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Allyson Rupple

September 10, 2024

5  out of  5
rating by Allyson Rupple
"Amazing service! Thank you so much to Sandi for all of her hard work!"
We responded:
"Thank you for taking time out of your busy schedule to provide us a 5-star review, Allyson! Customer service is one of the few things we can control, and Sandi is one of our best. Thank you for taking time to recognize her efforts! "
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Carl Michael Dicken

September 10, 2024

5  out of  5
rating by Carl Michael Dicken
"We moved here this summer and prior to moving, we need renter’s insurance before we could occupy our new apartment. Sandi and State Farm took care of it within no time, making our move problem-free. Furthermore, transferring our car insurance and our umbrella policy from VA to PA also occurred without any issues. I highly recommend Sean Collins and his State Farm office."
We responded:
"Moving is a stressful process, and we do our best to try and eliminate as much stress as possible when it comes to transferring your insurance policies. Thank you for the 5-star review, and for recognizing Sandi's efforts. We're happy to have you on board with State Farm and our agency, and we look forward to helping you with any and all of your needs! "
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Cherian Abraham

September 6, 2024

5  out of  5
rating by Cherian Abraham
"Joanne took time to explain all the options that are available for my Home and Auto insurances. She is very knowledgeable and courteous. Thanks Joanne."
We responded:
"Welcome to State Farm and our agency, Cherian! Thank you for the wonderful 5-star review, we really appreciate it! We look forward to working with you, please don't hesitate to reach out if you have any questions or concerns. "
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Aby Mathew

September 5, 2024

5  out of  5
rating by Aby Mathew
"I referred my father to Joanne from State Farm. She was a total professional when assisting him with a new insurance policy. She went into details and explained all parts of his new policy. She also did everything she could in her power to save him as much money as possible. He is now paging $2500 less with the same insurance options that he had before. Thank you so much Joanne! He and I would recommend her to anybody!""
We responded:
"We love referrals, Aby! They are the biggest compliment we can receive, and we appreciate you trusting us with someone as important as your father! Joanne is indeed a wonderful member of our agency, and I'm thrilled to hear she was able to help your father get the best possible protection at the lowest possible premium. We're happy you're happy, and we welcome any additional referrals we can help with! "
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Marc Uknis

August 28, 2024

5  out of  5
rating by Marc Uknis
"Joanne was a total professional when assisting me with a new insurance policy. She went into details and explained all parts of my new policy. She also did everything she could in her power to save me as much money as possible. I'm now paying less with more insurance options that I've had before. Thank you so much Joanne! I would recommend her to anybody!"
We responded:
"We really appreciate you taking time out of your busy day to provide us with such a wonderful review, Marc! These days we understand how important it is to get the best possible protection at the lowest possible premium, and Joanne does a wonderful job at that. We're happy to have you on board, and we look forward to providing you with excellent customer service to match that great premium! Thanks again"
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Sherry Sterling

August 14, 2024

5  out of  5
rating by Sherry Sterling
"Hi! I just completed renewing my Home/Auto insurance with Joann’s S. from State Farm … What a knowledgeable and helpful Agent she was. If you are in need of an honest Insurance Agent, please reach out to her and thank me later. I know you WILL!"
We responded:
"Thank you for the wonderful 5-star review, Sherry! We're pleased to have you board, and even happier you had a wonderful experience with Joanne. Please don't hesitate to reach out if we can help in any other way! "