State Farm® Insurance Agent Sean Collins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alan Gibson
May 31, 2025
5
out of
5
rating by Alan Gibson
"Joanne DeSimone was wonderful, proactive, and took the time to understand what we needed for our home and car insurance - A* customer service. State Farm was also competitive. Highly recommend. Alan G West Chester"
We responded:
"Thank you for the wonderful 5-Star review, Alan! We appreciate you taking time out of your busy day to recognize Joanne’s efforts, it goes a long way. We’re happy to have as part of the State Farm team!"
Cayla McCafferty
May 20, 2025
5
out of
5
rating by Cayla McCafferty
"I just bought a new car and the process to switch the car was so easy. Chad was great."
We responded:
"Welcome to the Sean Collins State Farm agency, Cayla! Thank you for the wonderful review, and we're thrilled the process was easy for you. Chad is a valued member of our team, and we thank you for taking time out of your day to recognize his efforts. Please don't hesitate to reach out if we can help in any way. "
Matt Santoni
April 23, 2025
5
out of
5
rating by Matt Santoni
"Joanne was very helpful in getting me a quote."
We responded:
"Thank you for the kind words, Matt, and welcome to State Farm! I'm glad you had a wonderful experience with Joanne, and we're happy to have you as the newest member of the State Farm family. Please don't hesitate to reach out if we can help in any way! "
Karen Wallin
March 27, 2025
5
out of
5
rating by Karen Wallin
"I feel very fortunate to have dialed the number for your office and have Sandi Pickup answer the phone. What a customer centric employee. Sandi helped to walk me thru my home & auto policies very professionally & efficiently. I would recommend this branch to everyone who needs quality service & a competitive price! Thank you. 3/27/25 Adding to my original review as I just had another positive experience with State Farm. I added my Home Owners. Maria G. took my call and helped me thru the process. Very helpful and I was kept me up to speed on the progress right thru to the end. Thanks again, Maria."
We responded:
"Thank you for the kind words, Karen, and welcome to the State Farm family! We're thrilled you chose us to help you with your insurance needs, and couldn't be happier to have you as part of our team. Please don't hesitate to reach out if we can help you with anything else at all! "
Helaida Perez
March 20, 2025
5
out of
5
rating by Helaida Perez
"I had questions about my policy so I reached out to Sean Collins for answers. Sean was prompt in scheduling a call with me. Not only did he answer all of my questions, he explained in detail my policy, the discounts that were offered and was able to help me lower my rate."
We responded:
"Thank you for taking time out of your busy schedule to give us such a wonderful review, Helaida! I'm happy we could get your situation straightened out, and lower your premium in the process. Please don't hesitate to reach out in the future if we can help in any way! "
Ken Sims
March 12, 2025
5
out of
5
rating by Ken Sims
"Very polite and extremely helpful"
We responded:
"Thanks for the 5-star review, Ken! We're thrilled you're happy, and we look forward to working with you! "
Darlene Glava
March 6, 2025
5
out of
5
rating by Darlene Glava
"I had some questions sbout my insurance policy, Sean made sure he followed up with me until we spoke. Sean explained in detail about my concerns. He spent over an hour until I had no more questions. He truly is genuine about his professionalism. Thank you for your time . Darlene"
We responded:
"Thank you for the wonderful review, Darlene! I was happy to help, and I'm glad we were able to address your concerns, improve your policy and get you some money back in your pocket. Please don't hesitate to reach out with any additional questions or concerns, we're here to help! "
dariusz bil
February 17, 2025
1
out of
5
rating by dariusz bil
"Sean Collins must the worst agent out there . If someone ask you to set up a policy for your ex wife do you do that without her consent ? You just do it ? You as agent Don't call your customer with any questions ? You don't ask them how they will be paying for their own auto policy ? You leave billing to previous customer which is me ,for months ?? Seriously ? Than You and acting like you know everything and treat people with disrespect?! Every time I called I've heard the same answer : it was sent to underwriters and than eventually I will get credit for months i paid on that car ! Month after month ,same story . Well ,4 months later Mr Sean asked me the stupidest question : why would be paying on it ? Well, maybe because Your agency told me to wait and I'll get credit ?? . And why I was paying on it ? Because my other 2 cars were on automatic payments so maybe that's why Sean. I filed official complain with State Farm today and also asked for New Agent , I just can't deal with unprofessional people like you . You are the most Arrogant and Incompetent person I talked to over the phone ."
We responded:
"Dariusz--I'm really sorry for any trouble our processing delay caused you. I know this has been a tough couple of months for you. Clearly my office fell short of your expectations, and for that I apologize. I wish you all the best, and I hope your new agent is able to meet your expectations. "
Marketing Department
February 7, 2025
5
out of
5
rating by Marketing Department
"Joanne was extremely helpful and knowledgable when helping me pick the right policy for my vehicle. She is very pleasant and personable! Thanks again for your help!"
We responded:
"Thank you for the wonderful 5-star review, and for recognizing Joanne's efforts! We're glad you chose State Farm and our office, and we look forward to working with you! "
Arun Singh
January 30, 2025
5
out of
5
rating by Arun Singh
"Joanne is amazing!! She walked me through everything and made the process so easy for me. I highly recommend Joanne!!"
We responded:
"Thank you for taking time our your day to provide a review, Arun! We're glad you had such a positive experience with Joanne and our office, and we're happy to have you as our newest member of the State Farm family! Please don't hesitate to reach out with any future needs, and we're more than happy to help. "
Adam Dejesus
January 6, 2025
5
out of
5
rating by Adam Dejesus
"Joanne is the best!! She guided me with the best plan and didn’t BS me. She gave me the best advice. Now I know why my son is so comfortable there. If you need Insurance; you need to go there and ask for Joanne."
We responded:
"Welcome to the State Farm family, Adam! Thank you for the wonderful 5-star review, and I'm glad Joanne was able to help you. She's a valued member of our team and always does everything she can to help our policyholders. We appreciate you recognizing her efforts! "
Meghan O'Donnell
December 23, 2024
5
out of
5
rating by Meghan O'Donnell
"I was having a hard time finding an affording rate for car insurance being that I live in a major city. After calling around to several companies, I spoke with Sean Collins who was an amazing help. He was professional while offering a much-appreciated humanness to the process that is often lost in insurance conversations. Sean was able to offer us a bundle deal (auto/home insurance) that cut costs and suggested other ways that we would be able to reduce our monthly car insurance as we do not drive the car often. After this experience, I certainly will be a loyal State Farm customer. Thanks, Sean!"
We responded:
"You're making me blush, Meghan! Thank you for the wonderful review, I'm always happy to help. This is an extremely kind review, and I appreciate you taking time out of your day to say such nice things about your experience, and our office. Please don't hesitate to reach out if we can help in any way. We're looking forward to working with you! "
Ligeng Yin
December 20, 2024
5
out of
5
rating by Ligeng Yin
"Joanne helped me with auto and home and the quotes are competitive. Joanne was patient with my questions. She was also very responsive and had everything completed before the holiday break. Highly recommended!"
We responded:
"Thank you for the 5-star review, Ligeng! We appreciate you taking time out of your day to leave such a wonderful testimonial for Joanne's efforts. We look forward to helping you with all of your insurance needs! "
Thomas Cerrato
December 11, 2024
5
out of
5
rating by Thomas Cerrato
"Chad helped. He was great and made my day"
We responded:
"Thanks for taking time out of your busy schedule to give us a review, Tom! We love making peoples day, and I'm sure your review will make Chad's day as well. Welcome to our agency, please don't hesitate to reach if we can help in any way at all! "
Matthew Giarratano
December 4, 2024
5
out of
5
rating by Matthew Giarratano
"Great experience on-boarding with State Farm with Joanne. Thorough explanations and really listened and reviewed coverages as I needed. Would recommend."
We responded:
"Thank you for the kind words and the 5-stars, Matthew! Customer service is the number 1 thing that we focus on, and Joanne certainly goes above and beyond in most cases. I'm glad you had a great experience with her, and we look forward to working with you for years to come! "
Robert hawke
December 2, 2024
5
out of
5
rating by Robert hawke
"Great experience with this insurance company and was helped by Joanne DiSimone who did an OUTSTANDING job walking me through the process.. I would recommend this group.?"
We responded:
"Welcome to State Farm, and our agency, Robert! We appreciate the kind words, and thank you for recognizing Joanne's efforts. I agree she is wonderful, and I'm glad she was able to help walk you through the transition from your old company to State Farm. "
Lydia Carroll
November 21, 2024
5
out of
5
rating by Lydia Carroll
"I was so lucky to get a quote from State Farm and had the great pleasure to have Joanne as my agent. She listened to my concerns and what I needed. She went through every detail of coverage and took her time explaining everything. Joanne was so patient and helped me out tremendously. I’m so happy with the results and that my auto, motorcycle, and renters insurance are with State Farm. Thank you!"
We responded:
"Welcome to the State Farm family, Lydia! Thank you for the kind words, and we couldn't be happier to have you on board as our newest policyholder. Joanne is wonderful, and we're thrilled you had a positive experience. She goes above and beyond to help all customers, and we appreciate your recognition of her efforts. Please don't hesitate to reach out with any questions or concerns at all. "
Amanda Tyson
November 20, 2024
5
out of
5
rating by Amanda Tyson
"I got to work with Chad. Super helpful and efficient with my renters and car policy."
We responded:
"Thank you for the 5 stars, Amanda! Chad is a valued member of our team, and I'm glad he was able to help with your auto & renters insurance!"
Terri Knight
November 14, 2024
5
out of
5
rating by Terri Knight
"I came in to setup life and renters insurance. Joanne and Sean are wonderful to work with. I found them when I changed over my car insurance. Check them out for your insurance needs."
We responded:
"Thank you for the 5-stars review, Terri! We're so happy you trusted us with something as important as your life insurance needs, in addition to your auto & renters insurance policies. Please don't hesitate to reach out if you have any questions or concerns, or if we can help in any other way. "
Judith Shea
October 22, 2024
5
out of
5
rating by Judith Shea
"I have been a customer for many years. Recently, I reinstated my auto policy. Sandi was wonderful. she got me a great price and was so helpful in guiding me through the steps."
We responded:
"Welcome back to State Farm and our agency, Judy! Thank you for your wonderful review, and we're thrilled to have you back!"
mirabelle kunz
October 14, 2024
5
out of
5
rating by mirabelle kunz
"Joanne was extremely helpful in getting me a good price for my insurance. The whole process was seamless. Thank you!"
We responded:
"Thank you for the 5-star review, Mirabelle! There is a lot of misconception about how easy or difficult it is to make a change of insurance, and as you know its a lot less painful than many people make it out to be! We really appreciate your business, and thank you again for taking time out of your busy day to help us! "
James Yellock
October 7, 2024
5
out of
5
rating by James Yellock
"Joanne was very helpful and knowledgeable. She answered all my questions and concerns. She's a life saver. I'm happy to be a member of State Farm."
We responded:
"We're happy to have you on board, James! Thank you for taking time out of your day to provide us with a review, we really appreciate your business! "
Carole De La Paz
October 1, 2024
5
out of
5
rating by Carole De La Paz
"With the help of Joanne Desimone's expertise, I was able to be insured today. What a great relief. Thank you!"
We responded:
"Welcome to State Farm, Carole! We're happy to help! Thank you for the 5-stars and recognition of Joanne's efforts. Please let us know if you have any questions, we're always here to help."
Edwin Thorpe
September 26, 2024
5
out of
5
rating by Edwin Thorpe
"I spoke with Joanne over the phone in order to set up a new policy, and she was super helpful in getting me not just equal, but better coverage than my previous policy, and at a lower price! The whole process was over and done with in a little over an hour. I would recommend coming here for your insurance needs."
We responded:
"Welcome to State Farm, Edwin! Thank you for taking time to recognize Joanne’s efforts, and thank you for the 5 stars! We’re happy that you’re happy, please let us know if we can help in any other way. "
Ed Ayala
September 25, 2024
5
out of
5
rating by Ed Ayala
"Joanne is the best she worked very hard to get me the best pricing and the best insurance. Thank you so much, Joanne."
We responded:
"Thanks for the 5-star review, Ed! I couldn’t agree with you more, Joanne IS the best! We love getting people better coverage for a better price, that’s what we do. Happy to have you on board, please don’t hesitate to reach out with any additional needs. "