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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karen Wallin

Karen Wallin

November 6, 2024

5  out of  5
rating by Karen Wallin
"I feel very fortunate to have dialed the number for your office and have Sandi Pickup answer the phone. What a customer centric employee. Sandi helped to walk me thru my home & auto policies very professionally & efficiently. I would recommend this branch to everyone who needs quality service & a competitive price! Thank you."
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Judith Shea

October 22, 2024

5  out of  5
rating by Judith Shea
"I have been a customer for many years. Recently, I reinstated my auto policy. Sandi was wonderful. she got me a great price and was so helpful in guiding me through the steps."
We responded:
"Welcome back to State Farm and our agency, Judy! Thank you for your wonderful review, and we're thrilled to have you back!"
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mirabelle kunz

October 14, 2024

5  out of  5
rating by mirabelle kunz
"Joanne was extremely helpful in getting me a good price for my insurance. The whole process was seamless. Thank you!"
We responded:
"Thank you for the 5-star review, Mirabelle! There is a lot of misconception about how easy or difficult it is to make a change of insurance, and as you know its a lot less painful than many people make it out to be! We really appreciate your business, and thank you again for taking time out of your busy day to help us! "
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James Yellock

October 7, 2024

5  out of  5
rating by James Yellock
"Joanne was very helpful and knowledgeable. She answered all my questions and concerns. She's a life saver. I'm happy to be a member of State Farm."
We responded:
"We're happy to have you on board, James! Thank you for taking time out of your day to provide us with a review, we really appreciate your business! "
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Carole De La Paz

October 1, 2024

5  out of  5
rating by Carole De La Paz
"With the help of Joanne Desimone's expertise, I was able to be insured today. What a great relief. Thank you!"
We responded:
"Welcome to State Farm, Carole! We're happy to help! Thank you for the 5-stars and recognition of Joanne's efforts. Please let us know if you have any questions, we're always here to help."
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Edwin Thorpe

September 26, 2024

5  out of  5
rating by Edwin Thorpe
"I spoke with Joanne over the phone in order to set up a new policy, and she was super helpful in getting me not just equal, but better coverage than my previous policy, and at a lower price! The whole process was over and done with in a little over an hour. I would recommend coming here for your insurance needs."
We responded:
"Welcome to State Farm, Edwin! Thank you for taking time to recognize Joanne’s efforts, and thank you for the 5 stars! We’re happy that you’re happy, please let us know if we can help in any other way. "
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Ed Ayala

September 25, 2024

5  out of  5
rating by Ed Ayala
"Joanne is the best she worked very hard to get me the best pricing and the best insurance. Thank you so much, Joanne."
We responded:
"Thanks for the 5-star review, Ed! I couldn’t agree with you more, Joanne IS the best! We love getting people better coverage for a better price, that’s what we do. Happy to have you on board, please don’t hesitate to reach out with any additional needs. "
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Brett Weekley

September 19, 2024

5  out of  5
rating by Brett Weekley
"I have been a policy holder for 5+ years and have never had any complaints. This office's customer service is fantastic thanks to the work of Sandi. She is great!"
We responded:
"Thanks for the kind words, Brett! We appreciate your business, and we're thrilled that you're happy! Sandi is indeed wonderful, and we appreciate you recognizing her efforts. Please don't hesitate to reach out if we can help in any way! "
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Andrew Masciangelo

September 12, 2024

5  out of  5
rating by Andrew Masciangelo
"Joanne is awesome and a pleasure to work with. She saved me a lot of money for the same coverage I had with another carrier. I highly recommend."
We responded:
"Thank you for the 5-star review, Andrew! We love saving people money, and we're happy you're happy! We look forward to working with you. "
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Don Snyder

September 11, 2024

5  out of  5
rating by Don Snyder
"I had a wonderful experience at this State Farm location. Joanne was great. She took time to explain everything to me. She was very patient. I highly recommend this location if you’re for insurance needs."
We responded:
"Thank you for the kind words and the 5 stars, Don! Joanne is a wonderful member of our team and goes out of her way to make sure people understand their policies and options. We appreciate your recognition of her and are happy to have you as part of the State Farm family! "
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Allyson Rupple

September 10, 2024

5  out of  5
rating by Allyson Rupple
"Amazing service! Thank you so much to Sandi for all of her hard work!"
We responded:
"Thank you for taking time out of your busy schedule to provide us a 5-star review, Allyson! Customer service is one of the few things we can control, and Sandi is one of our best. Thank you for taking time to recognize her efforts! "
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Carl Michael Dicken

September 10, 2024

5  out of  5
rating by Carl Michael Dicken
"We moved here this summer and prior to moving, we need renter’s insurance before we could occupy our new apartment. Sandi and State Farm took care of it within no time, making our move problem-free. Furthermore, transferring our car insurance and our umbrella policy from VA to PA also occurred without any issues. I highly recommend Sean Collins and his State Farm office."
We responded:
"Moving is a stressful process, and we do our best to try and eliminate as much stress as possible when it comes to transferring your insurance policies. Thank you for the 5-star review, and for recognizing Sandi's efforts. We're happy to have you on board with State Farm and our agency, and we look forward to helping you with any and all of your needs! "
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Cherian Abraham

September 6, 2024

5  out of  5
rating by Cherian Abraham
"Joanne took time to explain all the options that are available for my Home and Auto insurances. She is very knowledgeable and courteous. Thanks Joanne."
We responded:
"Welcome to State Farm and our agency, Cherian! Thank you for the wonderful 5-star review, we really appreciate it! We look forward to working with you, please don't hesitate to reach out if you have any questions or concerns. "
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Aby Mathew

September 5, 2024

5  out of  5
rating by Aby Mathew
"I referred my father to Joanne from State Farm. She was a total professional when assisting him with a new insurance policy. She went into details and explained all parts of his new policy. She also did everything she could in her power to save him as much money as possible. He is now paging $2500 less with the same insurance options that he had before. Thank you so much Joanne! He and I would recommend her to anybody!""
We responded:
"We love referrals, Aby! They are the biggest compliment we can receive, and we appreciate you trusting us with someone as important as your father! Joanne is indeed a wonderful member of our agency, and I'm thrilled to hear she was able to help your father get the best possible protection at the lowest possible premium. We're happy you're happy, and we welcome any additional referrals we can help with! "
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Marc Uknis

August 28, 2024

5  out of  5
rating by Marc Uknis
"Joanne was a total professional when assisting me with a new insurance policy. She went into details and explained all parts of my new policy. She also did everything she could in her power to save me as much money as possible. I'm now paying less with more insurance options that I've had before. Thank you so much Joanne! I would recommend her to anybody!"
We responded:
"We really appreciate you taking time out of your busy day to provide us with such a wonderful review, Marc! These days we understand how important it is to get the best possible protection at the lowest possible premium, and Joanne does a wonderful job at that. We're happy to have you on board, and we look forward to providing you with excellent customer service to match that great premium! Thanks again"
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Sherry Sterling

August 14, 2024

5  out of  5
rating by Sherry Sterling
"Hi! I just completed renewing my Home/Auto insurance with Joann’s S. from State Farm … What a knowledgeable and helpful Agent she was. If you are in need of an honest Insurance Agent, please reach out to her and thank me later. I know you WILL!"
We responded:
"Thank you for the wonderful 5-star review, Sherry! We're pleased to have you board, and even happier you had a wonderful experience with Joanne. Please don't hesitate to reach out if we can help in any other way! "
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Mrs Bless

August 9, 2024

5  out of  5
rating by Mrs Bless
"I just got transferred over to him and so far he’s been great so far he’s communication is fantastic. I will recommend this state farm agent Sean Collins."
We responded:
"Thank you for the kind words and the 5 stars, Mrs. Bless! Its been a pleasure working with you so far, and I look forward to helping you and your family with your insurance needs! "
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Sherrie Koller

August 7, 2024

5  out of  5
rating by Sherrie Koller
"Joanne was awesome, very helpful and responded quickly. Insurance shopping is usually a daunting task but she made it extremely easy. Saved us a lot on auto and H/O. Would definitely recommend to anyone insurance shopping."
We responded:
"Thanks for taking time out of your busy schedule to provide us with a 5-star review, Sherrie! We're glad you a wonderful experience with Joanne, she's a valued member of our team and goes above and beyond whenever she has the opportunity. Thank you for recognizing her efforts! "
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Sue Reichenbach

July 29, 2024

5  out of  5
rating by Sue Reichenbach
"I had excellent service from Joanne who thoroughly and promptly provided me a quote and processed enrollment. The $$ savings is a plus!"
We responded:
"Thanks for the kind words and the 5-stars, Sue! We're happy to have you as our newest member of the State Farm family, and we look forward to working with you! "
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Michael Jones

June 24, 2024

5  out of  5
rating by Michael Jones
"Great service, I saved alot of money! From the money my wife and I saved from paying for bundle insurance (auto/home), from another company. We allocate our savings to open a life insurance policy, thanks for Joanne DeSimone, who was our rep. I tell you, she went above and beyond to give us all the savings there was. when or if, you call the state form office, ask for Joanne. She's experience, knowledgeable, professional, and take the timeout to explain their products that best fit your situations. Thanks Joanne, you're the best!"
We responded:
"What a wonderful 5-star review, thank you Michael! These stories are why we do what we do! Helping people with more than their auto & homeowners insurance needs is an obligation we don't take lightly. We're honored to help you with your life insurance needs as well, and if there's anything else we can help with please let us know! "
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Lillian Jahan

June 10, 2024

5  out of  5
rating by Lillian Jahan
"Joanne was fabulous - made the process easy, quick and best of all affordable!"
We responded:
"Thanks for the kind words and 5-star review, Lillian! Joanne is indeed fabulous, and we appreciate you recognizing her efforts! We're thrilled you had a wonderful experience coming on board, and we look forward to working with you!"
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Junqiao Wang

June 8, 2024

5  out of  5
rating by Junqiao Wang
"Sandi is extremely helpful and professional."
We responded:
"Thanks for the kind words and 5-star review, Junqiao! Sandi goes above and beyond any time she has the opportunity to help, and we appreciate you recognizing her!"
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Alvin Adams

June 7, 2024

5  out of  5
rating by Alvin Adams
"It was great working with Sandi. I was looking for quotes to bundle my insurances. I saved State Farm for last. Sandi quoted the best rates, even increasing a few sections for homeowners. Her explanations & service made it very easy for me to stay with the agency and bundle insurances."
We responded:
"Thank you for taking time out of your busy schedule to recognize our agency and Sandi's efforts, Alvin! We greatly appreciate your business and are always here to help. Please let us know if we can help with any of your additional needs. "
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Briant Lee

June 4, 2024

5  out of  5
rating by Briant Lee
"If you want great customer service along with someone who actually cares for your needs then call Joanne today!!! She saved me so much money after switching policies and offered way more features. I am EXTREMELY grateful for being connected with her & the State Farm Team. 100% SATISFIED!!!"
We responded:
"Welcome to the State Farm family, Briant! Thank you for the wonderful 5-star review! We love saving people money and getting you more coverage for your premium dollars in the process! We're looking forward to working with you! "
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Busch E. White

May 31, 2024

5  out of  5
rating by Busch E. White
"Great coverage, life insurance plus car insurance for the same rates as other companies."
We responded:
"We love hearing reviews like this! As you know State Farm is much more than auto & homeowners insurance, and we're honored you trusted our agency and State Farm to help you with your life insurance needs! Please don't hesitate to reach out if we can help in any other way!"