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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Robert Gustafson

November 28, 2023

1  out of  5 rating by Robert Gustafson
"Sean is a terrible agent. Incompetent, unprofessional, arrogant and obnoxious. He took over from a wonderful agent, Joanne Grazziano, and made a mess of our account. I have moved to another wonderful SF Agent in Bethlehem. In this review, I am trying to be nice! If you have him - run!!"

Bill Diamond

November 18, 2023

5  out of  5 rating by Bill Diamond
""Talk to Joanne DeSimone, she was fantastic to work with and made it super easy for me!""

Donna Longe

November 16, 2023

5  out of  5 rating by Donna Longe
"I cannot say enough about how great the service was. Sandi Pickup helped us maneuver through a complicated process of transferring my NY car to PA for granddaughter. She went way above and beyond expectations with a smooth transition. Sandi has continued to follow up with us to ensure that all is well."

Michael habeeb

November 15, 2023

5  out of  5 rating by Michael habeeb
"JOANNE WAS A BLESSING! Not only saved me money but was super professional and friendly tone. Wish all agents can be like her. She is the reason that I am with state farm. Memorable experience overall."

Jessie Cushman

November 10, 2023

5  out of  5 rating by Jessie Cushman
"I was very pleased with the service I received from our agent. He went over and beyond to get us the right coverage. I definitely would recommend getting a quote from State Farm."

Cody Detweiler

November 6, 2023

5  out of  5 rating by Cody Detweiler
"We switched insurance companies this evening and had the pleasure of speaking with Joanne. She was nothing short of amazing and handled all of our needs and concerns.. even staying after hours. She is a rock star!"

Lauren Perez

November 3, 2023

5  out of  5 rating by Lauren Perez
"Joanne DeSimone is an exceptional agent! She was able to get me renters, life and car insurance for almost half of what I was paying for car insurance alone."

Brandon Statton

November 1, 2023

5  out of  5 rating by Brandon Statton
"Talk to Joanne DeSimone, she was fantastic to work with and made it super easy for me!"

Jose Burgos

October 31, 2023

5  out of  5 rating by Jose Burgos
"Joanne was a great help with everything I needed and more."

Ryan Shimp

October 26, 2023

5  out of  5 rating by Ryan Shimp
"Joanne was great to talk with and to sign with. Wonderful person and very helpful thank you Joanne."

Ara HT

October 20, 2023

5  out of  5 rating by Ara HT
"Me and my husband recently decided to transfer my insurance policy to State Farm, and the experience has been nothing short of exceptional. In a world where insurance can often be associated with headaches and frustration, State Farm has set a new standard for excellence. The process of transferring my policy was incredibly smooth. With the help of Joanne DeSimone, they were able to guide me through every step, ensuring I understood the details and implications of the transfer. They handled all the paperwork efficiently, making it a hassle-free experience. Thank you, Joanne, and State Farm, for making the transition to your company seamless and for providing outstanding service. I look forward to a long and positive relationship with you."

Balaji PC Mohanarangam

October 9, 2023

5  out of  5 rating by Balaji PC Mohanarangam
"I wanted to express my gratitude to Calvin and Sean for their invaluable assistance in transitioning my insurance coverage from my previous provider to State Farm. Initially, my intention was to switch my auto insurance to State Farm, as it offered significant monthly premium savings. However, Sean astutely pointed out that bundling both auto and home insurance would result in even greater savings. Although the difference in savings for home insurance between my old provider and State Farm was not substantial, the combined auto and home insurance package led to significant reductions in my auto insurance costs. The process of switching was remarkably straightforward, a feature common to many insurance companies. What set Calvin and Sean apart was their professionalism and dedication. They patiently provided me with multiple quotes and invested considerable time in identifying the best possible option that would save me money. I wholeheartedly recommend this agency to anyone looking to cut costs on their insurance. Calvin and Sean's expertise and commitment make them the ideal choice for securing substantial savings."

Mark Johnson

October 6, 2023

5  out of  5 rating by Mark Johnson
"Sandi was really helpful and cranked out my request quickly the same day on no notice. She really made my experience today great!"

George Otieno

October 5, 2023

5  out of  5 rating by George Otieno
"The customer service was great and well articulated statement. I'd wish to refer a person to state farm. Thank you Joanne"

Hehe Wang

September 25, 2023

5  out of  5 rating by Hehe Wang
"Joanne helped me settle a great deal for my Auto & Renters insurance, which saves a lot for me. She is very friendly, professional, and knowledgeable. It’s an enjoyable experience with her help."

Devon Johnson

September 11, 2023

5  out of  5 rating by Devon Johnson
"Joanne was Super FriendLy & knowledgeable + informative when it came to finding the best Policy that Suits me for Auto’ Home & Life insurance. Her personality is genuine & she gets straight to the point. Her “Over & Beyond” approach helped me realize that State Farm was the perfect Insurance company for me & the family. I cancelled my previous Insurance policy before i hung up my initial phone call with Joanne. Im honored to give this State Farm SaLes Rep 10 stars in my Book & will highly recommend her to anyone seeking insurance coverage."

Dylan Conan

September 3, 2023

5  out of  5 rating by Dylan Conan
"Appreciate Calvin’s professional help with being able to quickly provide a home insurance quote"

Vishnu Perni

September 1, 2023

5  out of  5 rating by Vishnu Perni
"Joanna is awesome! Had a great experience starting from drafting a policy all the way thru the payment, very knowledgable and patient with explaining all the details. Definitely recommending to others."

Mel Wohl

August 30, 2023

5  out of  5 rating by Mel Wohl
"Sean went to bat for me when no one else would at Geico. he is scholar and a gentleman and went above and beyond for me when things went south. I cannot say enough good about his customer service and thoroughness . This man had my back when he really didn't have to. I would give him a thousand stars if I could. Would recommend him as your agent."

Kevin Madden

August 25, 2023

5  out of  5 rating by Kevin Madden
"When I reached out to the Sean Collins State Farm Agency to transfer my auto and renter's insurance coverages from North Carolina to Pennsylvania, I couldn't have anticipated that it would be so easy and pleasant. Sandi is one of the most professional, responsive, helpful, and sincere people I've ever worked with. She absolutely went above and beyond to make sure I was getting comparable rates to what I was paying in North Carolina without sacrificing important coverage. Moreover, she is simply delightful. I never thought that emails from my insurance company could bring a smile to my face, but when I see that they're from Sandi, it truly brightens my day. Really looking forward to being a long-term policyholder with this office!"

Selvakumar Alavandar

August 20, 2023

5  out of  5 rating by Selvakumar Alavandar
"Great service, worked with Joanne and she is very knowledgeable and know what is best for customers."

Bobbie English

August 15, 2023

5  out of  5 rating by Bobbie English
"Joanne took the time to explain each detail of auto/ home policies to me. She made sure all of my information was correct and that I had every discount possible. Thanks for saving us money and being so thorough!"

Dale Wright

July 15, 2023

5  out of  5 rating by Dale Wright
"Great office! Fast and friendly service. I was able to obtain quotes and make changes to my policy with ease."

Lisa Renee Bollweg

July 14, 2023

5  out of  5 rating by Lisa Renee Bollweg
"My State Farm agent and the claims department were very helpful after my parked car was recently hit ... in the midst of a family emergency. Their calming advice and fast processing returned my vehicle to me when I need it most. Thanks to all!"

Siddhardha Kondragunta

July 10, 2023

5  out of  5 rating by Siddhardha Kondragunta
"Greatly appreciate the service received from Joanne DeSimone regarding Auto, Renters policy and Home owner's Initial quote."